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350 Rewards Points Email

PostPosted: Thu Dec 10, 2020 6:55 am
by RedPenguin
I am trying to find out the answer to this.

I am currently a $20 Unlimited Plan customer.

I had 1,925 points which is close to a free month of service.

I randomly got an email yesterday that says "Congratulations You've Received 350 Points just for being a Loyal Net10 Customer."

I still see no sign of these 350 Points.

I tried asking Chat and they and the person they had call me didn't seem to know what I was asking.

Re: 350 Rewards Points Email

PostPosted: Sun Dec 13, 2020 1:16 pm
by Net - Maria
Hi RedPenguin. This is NET - Maria. We're sorry to learn that you did not receive your reward points. Allow us to further check your account so we can address this concern as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.