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Change from TMobile to ATT

PostPosted: Thu Aug 06, 2020 11:29 am
by doomedtx
Hi, I'm trying to help my mother switch from Net10 T-Mobile to Net10 AT&T. I sat with her as she was logged in to her account, and I didn't see how to accomplish this on the website. To be clear, she wants to keep Net10 with the same plan and same number, just AT&T service instead of T-Mobile. We have an AT&T SIM card ready to go. What's the next step?

Re: Change from TMobile to ATT

PostPosted: Tue Aug 18, 2020 6:11 pm
by Net - Maria
Hi doomedtx. I'm NET10 - Maria. We are here and eager to help you with it. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.