Need PUK Code - SIM Locked

[Dennis in Austin]

Hi - Don't know how it happened but I can't dial out and got a message that says my SIM is locked and I should call Net10 to get a PUK. This begs the question, How am I expected to call when my phone is locked? Can you send a PUK to my email. I have an important doctor's appt via video chat (due to COVID-19 pandemic) and need to get this link up ASAP. Thanks.

[Jude]

Hi Dennis in Austin. My name is NET10 Jude. We understand where you're coming from and apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.