Text messages going to old phone

Text messages going to old phone

Postby katc » Wed Feb 12, 2020 3:28 pm

Purchased 2 LG Rebel 4 phones on the 8th.
Order # 25842869
Received both phones. Proceeded to activate both LG Rebel cellphones and keep current numbers. One LG Rebel is fine. Can call and send/receive text messages. Second LG Rebel, can call, but not receiving text messages. All text messages are going to old phone. Would like to know how to fix this. Have turned off old phone, restarted new LG Rebel, but nothing.

Any help would be appreciated.
Posts: 28
Joined: Sun Jul 08, 2012 6:37 am

Re: Text messages going to old phone

Postby Net - Maria » Wed Feb 12, 2020 6:09 pm

Hi katc. I'm NET - Maria. We're sorry that you are having problems with your text messages. This is a concern that we want to look at further with you and find a resolution to. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
Net - Maria
Posts: 2646
Joined: Tue Jan 31, 2012 1:12 pm

Re: Text messages going to old phone

Postby qingtian » Thu Feb 20, 2020 2:55 am

To transfer text messages from old phone to the new one, if there is a computer, try Coolmuster Mobile Transfer. First, connect both of them to the same computer via usb cables, enable usb deubgging on them. It will scan out data like text messages on them. Then you can transfer them directly.
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Joined: Tue Nov 01, 2016 5:58 am

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