Phone records request

Phone records request

Postby Nestorbe » Sat Dec 21, 2019 10:57 am

Dear NET10 Customer Service,

Due to a fraudulent operation on my bank account via Zelle, the bank is asking me for the official phone records of my mobile line in order to help me get my money back.

Can you please send me my phone records for December 2019? How can I get this?

Thanks !
Posts: 2
Joined: Fri Dec 20, 2019 9:37 am

Re: Phone records request

Postby Net - Maria » Mon Dec 30, 2019 8:17 pm

Hi Nestorbe. I'm NET - Maria. We're sorry to hear that. For us to address your concern, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
Net - Maria
Posts: 2685
Joined: Tue Jan 31, 2012 1:12 pm

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