Cancel my auto payements

Cancel my auto payements

Postby DeniseBlanco13 » Mon Apr 29, 2019 9:35 am

I called Net 10 and was told I didn't have auto refill yet you guys charged me yesterday for auto refill and I dont want it anymore, I need the payment cancelled so I can change the card. You guys charge way too early and I also dont want the 35 plan anymore so please just remove auto refill so I can do all that. 9199302191
DeniseBlanco13
 
Posts: 1
Joined: Mon Apr 29, 2019 9:28 am

Re: Cancel my auto payements

Postby Net - Larry » Wed May 01, 2019 9:28 am

Hi DeniseBlanco13. I'm NET10 Larry. We apologize for the trouble. To further assist you with your payment concerns, please call our hotline number at 1-877-836-2368. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can use our self-service menu by texting Help to 611611. Thank you.
Net - Larry
 
Posts: 2025
Joined: Tue Oct 25, 2011 9:22 am

Re: Cancel my auto payements

Postby bshemanski » Wed Sep 04, 2019 10:13 pm

I have a dead phone that just had the minutes for October added. I want to cancel auto refill and get a credit issued for the latest charge.
bshemanski
 
Posts: 1
Joined: Wed Sep 04, 2019 10:04 pm

Re: Cancel my auto payements

Postby Net - Larry » Fri Sep 06, 2019 8:15 am

Hi bshemanski. I'm NET10 Larry. I read your post and I want to help you. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
Net - Larry
 
Posts: 2025
Joined: Tue Oct 25, 2011 9:22 am


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