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Replaced broken phone with same model, no Internet service.

PostPosted: Thu Jan 03, 2019 1:16 am
by mtandrews
Been running a LG V-20 for a few years and it finally gave up the ghost. Everything worked perfectly on that phone before it broke.
Bought another NIB V-20 and put the same SIM and SD card in it. Everything works fine as long as I have WiFi. As soon as I leave WiFi my YouTube or nothing requiring the Web works. Still make and receive phone calls and text, just nothing requiring Internet.

Stumped.

Re: Replaced broken phone with same model, no Internet servi

PostPosted: Sat Jan 05, 2019 9:44 am
by Net - Larry
Hi mtandrews. My name is NET10 Larry. We are sorry for the trouble this has caused you. We would like to discuss the details of the issue that you have experienced. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.