data plan issues

data plan issues

Postby mnorris0678 » Mon Sep 03, 2018 12:42 pm

Hi. i ported my number in to net10 Nov. 10, 2017 for a double data promotion for life. I haven't let my service lapse at all and this month I am at 2G speeds after my 2gb plan instead of after double that of 4 gb. Im wondering what happened.
mnorris0678
 
Posts: 10
Joined: Wed Dec 26, 2012 5:53 pm

Re: data plan issues

Postby Net - Larry » Mon Sep 03, 2018 3:31 pm

Hi mnorris0678. I'm NET10 Larry. We apologize for the inconvenience. Let us help you fix you phone. Please send us a private message or chat with us using this link http://bit.ly/2lHoBuo so we can help you get this resolved. For your convenience, our representatives are available Monday-Sunday from 8:00AM to 11:45PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. ^Larry
Net - Larry
 
Posts: 1916
Joined: Tue Oct 25, 2011 9:22 am


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