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Website down for nearly a week now.

PostPosted: Thu Apr 05, 2018 9:34 am
by JustinIT
When attempting to go to https://www.net10wireless.com, it redirects to https://www.net10wireless.com/server_error.html

this has been down for nearly a week, I want to change my plan and am unable to. I couldn't even cancel my plan if I wanted to.

Re: Website down for nearly a week now.

PostPosted: Thu Apr 05, 2018 9:58 am
by Net - Amber
Hi JustinIT. My name is NET10 Amber. We can help you change your plan. We need to take this issue offline so I can address it further. I have sent you a private message. Please check your Forum inbox. Thanks!

Re: Website down for nearly a week now.

PostPosted: Thu Apr 05, 2018 11:00 am
by JustinIT
Net - Amber wrote:Hi JustinIT. My name is NET10 Amber. We can help you change your plan. We need to take this issue offline so I can address it further. I have sent you a private message. Please check your Forum inbox. Thanks!


You PM'd me a link that goes to the down website. You then said to use the txt 611611 help to get help on my phone. this ALSO took me to a nonworking website. This is getting ridiculous.

Re: Website down for nearly a week now.

PostPosted: Mon Apr 09, 2018 3:11 pm
by Net - Larry
Hi JustinIT. I'm NET10 Larry. We apologize for the trouble. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.