Retrieving failed, decoding failed

Retrieving failed, decoding failed

Postby willikim » Sat Nov 25, 2017 12:46 pm

I keep getting messages that I can't access. I think it's photos and I get the error message, Retrieving failed, Decoding failed. How can I fix this? It's a Samsung phone.
willikim
 
Posts: 1
Joined: Sat Nov 25, 2017 12:40 pm

Re: Retrieving failed, decoding failed

Postby JavierNT » Sat Nov 25, 2017 11:55 pm

Hi, my name is NET10 Javier. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thanks.
JavierNT
 
Posts: 1201
Joined: Fri Aug 29, 2014 12:56 pm

Re: Retrieving failed, decoding failed

Postby Blagger » Mon Dec 04, 2017 7:55 pm

I am having the same problem. Most of my texts won't open, they say "retrieving failed, decoding failed" and they won't even tell me who sent them, even if they're in my contacts.
Blagger
 
Posts: 1
Joined: Mon Dec 04, 2017 7:47 pm

Re: Retrieving failed, decoding failed

Postby Sam1 » Tue Dec 05, 2017 12:32 am

Hi Blagger. My name is NET10 Sam. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
NET10 - Sam
Sam1
 
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Re: Retrieving failed, decoding failed

Postby Getlife » Wed Dec 13, 2017 5:38 am

I am having the same problem on my Net10 phone. I didn't have the problem in the past. Now I am. What is the resolution to this problem?
Getlife
 
Posts: 1
Joined: Wed Dec 13, 2017 5:24 am

Re: Retrieving failed, decoding failed

Postby Net - Larry » Wed Dec 13, 2017 9:03 am

Hi Getlife. My name is NET10 Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Net - Larry
 
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Joined: Tue Oct 25, 2011 9:22 am


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