Cancel Auto-Refill?

Re: Cancel Auto-Refill?

Postby Azepeda5 » Fri Mar 10, 2017 8:10 pm

How can i cancel my auto refill ?
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Re: Cancel Auto-Refill?

Postby Shelly » Sun Mar 12, 2017 8:09 am

Hi Azepeda5. My name is NET10 Shelly. Please check your Forum inbox for a message. Thank you.
Net10 - Shelly
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Re: Cancel Auto-Refill?

Postby kaycerbug@yahoo.com » Wed Mar 22, 2017 11:39 pm

How can i cancel my auto refill ?
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Re: Cancel Auto-Refill?

Postby kaycerbug@yahoo.com » Wed Mar 22, 2017 11:43 pm

Azepeda5 wrote:How can i cancel my auto refill ?
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Re: Cancel Auto-Refill?

Postby Shelly » Thu Mar 23, 2017 8:03 am

Hi kaycerbug@yahoo.com. My name is NET10 Shelly. Sorry that you're having a problem. Please check your Forum inbox for a message. Thank you.
Net10 - Shelly
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Re: Cancel Auto-Refill?

Postby Beckwith39 » Tue Aug 08, 2017 10:44 pm

I also need to cancel my auto-refill. I did not want to sign up for it, as we only use Net10 temporarily when we're in the U.S. When I reactivated the phone this time, I was not given the option of just buying one month of service without also accepting the auto-refill. For future reference, is there a better way to purchase temporary coverage?
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Re: Cancel Auto-Refill?

Postby Net - Larry » Wed Aug 09, 2017 7:46 am

Hi Beckwith39. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: Cancel Auto-Refill?

Postby hgsdfhgsdf » Tue Sep 19, 2017 4:32 am

Hi, need to cancel my auto refill. Lame that this is secret information. It clearly states on your website that I can cancel any time. Yet, that is not true! Trying to cancel is impossible. WTF! Why don't you give people the option to cancel without having to resort to sending messages on the forum, and then you guys say, "we'll let you know in a non-public (ie. secret) manner." Looking forward to getting the secret cancellation details. Noticed Net 10 is registered in CA. Maybe the Attorney General of CA would like to know how to cancel an auto refill account with NET 10. Hmmmmm.....
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Re: Cancel Auto-Refill?

Postby Net - Felice » Tue Sep 19, 2017 8:46 am

Hi hgsdfhgsdf. We are really sorry for the trouble. Let us help you with this. Please check your Forum inbox for a message.
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Re: Cancel Auto-Refill?

Postby angela10 » Mon Sep 25, 2017 11:12 am

I need to make sure my phone will not auto-renew this coming month.
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