Cancel Auto-Refill?

Re: Cancel Auto-Refill?

Postby awatson » Tue Jan 19, 2021 10:38 pm

Hi, I'm trying to cancel my net 10 auto refill. I tried calling the number but it isn't working. Can you please help?
awatson
 
Posts: 1
Joined: Tue Jan 19, 2021 10:27 pm

Re: Cancel Auto-Refill?

Postby Net - Maria » Wed Jan 20, 2021 6:10 pm

Hi awatson. I'm NET10 - Maria. We're sorry for the inconvenience that you have encountered while trying to cancel your Auto- Refill. Yes, we are here to help you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
Net - Maria
 
Posts: 2711
Joined: Tue Jan 31, 2012 1:12 pm

Re: Cancel Auto-Refill?

Postby ClaireC » Tue Feb 09, 2021 12:01 pm

Hello, I want to cancel my auto- refill plan, I am already abroad and I cannot connect with either my email or my phone number, every time it is a failure ... Thanks for your help!
ClaireC
 
Posts: 2
Joined: Tue Feb 09, 2021 11:46 am

Re: Cancel Auto-Refill?

Postby Net - Maria » Fri Feb 26, 2021 12:56 pm

Hi ClaireC. I'm Net-Maria. We apologize for the delayed response. Has this issue been taken care of? If not, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
Net - Maria
 
Posts: 2711
Joined: Tue Jan 31, 2012 1:12 pm

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