Cancel Auto-Refill?

[awatson]

Hi, I'm trying to cancel my net 10 auto refill. I tried calling the number but it isn't working. Can you please help?

[Net - Maria]

Hi awatson. I'm NET10 - Maria. We're sorry for the inconvenience that you have encountered while trying to cancel your Auto- Refill. Yes, we are here to help you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

[ClaireC]

Hello, I want to cancel my auto- refill plan, I am already abroad and I cannot connect with either my email or my phone number, every time it is a failure ... Thanks for your help!

[Net - Maria]

Hi ClaireC. I'm Net-Maria. We apologize for the delayed response. Has this issue been taken care of? If not, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.