"Credit Card Not Valid" but charged anyway

Re: "Credit Card Not Valid" but charged anyway

Postby Net - Ashley » Sun Jun 08, 2014 8:05 am

Hi pepegraves. We’re sorry that you’re having a problem. Let me continue to help you. I've sent you a private message. Please check your forum inbox.
Net - Ashley
 
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Re: "Credit Card Not Valid" but charged anyway

Postby mindmarianne1 » Mon Jun 09, 2014 10:54 am

I had the same issue and I can't seem to get a live person to help when I call....if you figure it out can u let me know?
mindmarianne1
 
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Re: "Credit Card Not Valid" but charged anyway

Postby elle » Mon Jun 09, 2014 10:56 am

Hi mindmarianne1. My name is NET10 elle. Sorry for the trouble. We need to take this issue offline since we will need your account information to assist you further with your issue. I will contact you directly with a private message. Thanks.
elle
 
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Re: "Credit Card Not Valid" but charged anyway

Postby Dani » Mon Jun 09, 2014 8:23 pm

After calling net 10 yet AGAIN!!! still no refund on being charged 4 times. Also they will not give me extention time on my bill because it's not there fault that they blame my bank :lol:
Dani
 
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Re: "Credit Card Not Valid" but charged anyway

Postby alita » Mon Jun 09, 2014 8:24 pm

Hi Dani. My name is NET10 Alita. Please check your Forum inbox for a private message. Thank you.
alita
 
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Re: "Credit Card Not Valid" but charged anyway

Postby Dani » Mon Jun 09, 2014 8:31 pm

Alita I didn't get a message from you
Dani
 
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Re: "Credit Card Not Valid" but charged anyway

Postby Lindsay » Tue Jun 10, 2014 12:35 am

Hi Dani. My name is NET10 Lindsay. We are sorry for the trouble. You may check your forum inbox for a message. Thanks.
Lindsay
 
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Re: "Credit Card Not Valid" but charged anyway

Postby rawrffs » Tue Jun 10, 2014 10:19 am

I also have this problem. Been charged 5 times because I thought I entered my account information wrong. I need an immediate solution to this problem - I cannot wait all day for my refund.
rawrffs
 
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Re: "Credit Card Not Valid" but charged anyway

Postby elle » Tue Jun 10, 2014 10:20 am

Hi rawrffs. My name is NET10 elle. Sorry for the trouble. We need to take this issue offline since we will need your account information to assist you further with your issue. I will contact you directly with a private message. Thanks.
elle
 
Posts: 2302
Joined: Tue Apr 12, 2011 12:45 pm

Re: "Credit Card Not Valid" but charged anyway

Postby Alotiit » Tue Jun 10, 2014 4:50 pm

same problem with me, was charged twice because i tried to repeat the payment, what can i do?
Alotiit
 
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