CANT LOGIN TO WEBSITE

[nubby]

I can't login to the website and I need to make changes within my account. Why is this not possible? It says account not found. When I use the Net10 App it shows me my summary on the dashboard, but won't login to my account to actually see the details. Somebody please help!

[Net - Larry]

Hi nubby. My name is NET10 Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[douglaslyon]

Unfortunately, we cannot process your transaction at this time. Please try again later. If you continue to experience the same issue, call us at 1-877-836-2368.

It seems that EVERYBODY has this issue. HELLO NET10!
IS ANYBODY LISTENING?

[Net - Larry]

Hi douglaslyon. My name is NET10 Larry. I read your post and I am sorry you’re having some problems. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[parsedoff]

Hello, I am having the same problem - I can't login to the Net10 website despite entering in the correct credentials. Also, when I try to reset my PW by clicking "forgot password" an automated message appears that "there is no email address linked to this account", but my email address is definitely linked to my account. Net10 has no problem sending 5 years of billing receipts to this email address!

[Net - Maria]

Hi parsedoff. I'm NET-Maria. We apologize that you're having problems with our website. Allow us to further check on it so we can have this issue resolved as quickly as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

[yoced]

I also can not login to my Net10 account.
I've tried three different browsers, and i've tried sim #, serial #, phone number and email for both my phone and the wife's. It just goes back to the original login page.

[Net - Maria]

Hi yoced. This is NET10 - Maria. We apologize that you are having a problem logging in your My Account. Allow us to further check on it so we can have the issue resolved as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.