please help very important

please help very important

Postby burgandybi » Sat Oct 05, 2013 3:22 am

Please I need help and FAST. First of all I am a domestic violence victim. Its a huge huge case this man is an absolute monster. On my ZTE Merit I have loads of evidence I was getting ready to load onto SD Cards last night as we have court next week and the DA needs this evidence.
My phone was going kind of slow so I turned it off and tried to turn it back on but, when I went to turn it back on it went to the normal screen that says ZTE on it. Then to the blue screen that says a service of tracfone wireless, Inc. and it just keeps repeating the blue screen over and over nothing else. I cant even turn it off unless I take the back off and push little button near camera lens.. please can someone tell me what went wrong and how to fix it quickly?
burgandybi
 
Posts: 4
Joined: Sat Oct 05, 2013 2:51 am

Re: please help very important

Postby Net - Janet » Sat Oct 05, 2013 11:56 am

Hi burgandybi. My name is NET10 Janet. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Net - Janet
 
Posts: 1959
Joined: Tue Jan 31, 2012 1:14 pm

Re: please help very important

Postby burgandybi » Sun Oct 06, 2013 6:53 am

Hi Janet,

My S/N is **************. IMEI is**************.
burgandybi
 
Posts: 4
Joined: Sat Oct 05, 2013 2:51 am

Re: please help very important

Postby burgandybi » Sun Oct 06, 2013 4:55 pm

Net - Janet wrote:Hi burgandybi. My name is NET10 Janet. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

Hi jant my S/n is **************. My IMEI is ********************
burgandybi
 
Posts: 4
Joined: Sat Oct 05, 2013 2:51 am

Re: please help very important

Postby Lindsay » Mon Oct 07, 2013 7:40 am

Hi burgandybi. My name is NET10 Lindsay. We are sorry for the trouble. Please check your forum inbox for a message regarding with your phone's issue. Thanks.
Lindsay
 
Posts: 3885
Joined: Tue Mar 22, 2011 3:29 am

Re: please help very important

Postby burgandybi » Mon Oct 07, 2013 8:25 am

h took sims out wiped it and no change. still no working phone.
burgandybi
 
Posts: 4
Joined: Sat Oct 05, 2013 2:51 am

Re: please help very important

Postby Net - Ashley » Mon Oct 07, 2013 9:25 am

Hi burgandybi. I'll continue addressing your concern. Please check your Forum inbox for a private message. Please create one more post to enable private messaging. Thanks.
Net - Ashley
 
Posts: 3786
Joined: Tue Oct 25, 2011 9:24 am

Re: please help very important

Postby bruce741 » Fri Dec 20, 2013 6:54 am

We are sorry for the trouble. Please check your forum inbox for a message regarding with your phone's issue. Thanks.
AS
bruce741
 
Posts: 1
Joined: Fri Dec 20, 2013 6:48 am

Re: please help very important

Postby Net - Catherine » Fri Dec 20, 2013 10:05 am

Hi bruce741. My name is NET10 Catherine. How can we help you? Thanks.
Net - Catherine
 
Posts: 819
Joined: Thu Jun 14, 2012 11:16 am

Re: please help very important

Postby Net - Ashley » Sat Dec 21, 2013 2:32 pm

Hi bruce741. We’re sorry for the trouble. Has your issue been taken care of? If not, please check your inbox for a message.
Net - Ashley
 
Posts: 3786
Joined: Tue Oct 25, 2011 9:24 am

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