I have done as you have mentioned and actually check for updates on the PRL, profile and firmware at least one to times each week. The option that is not showing on my Android from Net10 is the option for Software Update which is supposed to be listed right below the option for Settings update. I have contacted LG directly and they said that I need to contact my provider, which I am doing and have done so many times. At the present, I am not in the market for upgrading the phone to make sure I get the software updates to the Android but I wanted to know if there is a way that I can have the option for Software update showing in the list I just mentioned. I checked the exact same phone with StraightTalk which I am understanding is also from TracFone as is Net10, and their LG L45C Android shows the option for Software update which on the line just below Settings update. Is there someway you can help me to have this option show on my Android? Thanks for any help that you can provide.