LG900g- Downloading SMS & pix to computer

[Jean Poole]

I've been using my LG900 for a few months now, and I'm happy with it. But now, the internal memory chip that holds the text messages and pictures people have sent to me, have filled my chip to overflowing. I cant take an incoming text message now until I clear out a previous message or two. My plan all along has been that eventually I would connect the phone to my computer, and then download the texts and pictures to my computer. But now I try to do that, I can't figure out how to do it. There is apparently no data port. I'm not using an additional SD memory chip. I really want to be able to save these messages. Is there a way of doing it? If I get an add-on SD card, can I somehow move the messages onto the card, and then use a card reader to pull the data off?

[Stephanie]

Hi Jean Poole. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I have that same phone model. The USB cable wire is also the phone's charger. The plug that connects to the charging dock is an adapter that you can pull up. Once you pull that up, you wil see the USB port that you can connect to the computer. Kindly check if you have the same charger/USB cable wire. If you so, you can connect the phone to a computer to transfer the information needed. Thanks!

[Jean Poole]

Thank you NET10 Stephanie. However, I dont think your solution works for me. I have looked closely at the charging unit that came with the phone. You said, " The plug that connects to the charging dock is an adapter that you can pull up. Once you pull that up, you wil see the USB port that you can connect to the computer." I'm not sure what you mean by it's an adapter you can pull up. Pull what up? My charger has a micro USB plug on one end, and a black "wall wart" charging plug on the other end. I tried pulling on the point where the wire enters the charger, to see if I could get something to "pull up" as you say, but I think it's hard-wired and I didnt want to ruin the charger. I bought the unit at Target, and maybe we have a different kind of charger.

[Shelly]

Hi, Jeanne Poole. My name is NET10 Shelly and I will try to help you now. If you have a USB data cable, you can connect it on your phone through the charging dock (make sure that they are compatible). Once connected, your computer will detect the phone as a "Mass Storage Device." Click on that folder then drag and drop the file that you wish to transfer to your computer. I hope this would help. Thanks.

[Jean Poole]

OK, I can get a dedicated data cable to do this.. But you need to give me important information. I have a regular "micro USB" transfer cable, but it won't plug into the power charging hole. I'm going to need to know how to identify what the charging socket in the phone is, so I know what the male end of the cable I need to buy is. In other words, I need a cable that will be a standard USB on one end for my computer, and a "________" plug on the other, that goes into my phone charger socket. Thanks

[MDonah]

OK, I can get a dedicated data cable to do this.. But you need to give me important information. I have a regular "micro USB" transfer cable, but it won't plug into the power charging hole. I'm going to need to know how to identify what the charging socket in the phone is, so I know what the male end of the cable I need to buy is. In other words, I need a cable that will be a standard USB on one end for my computer, and a "________" plug on the other, that goes into my phone charger socket. Thanks

What you currently have is more than likely a "mini" at one end which won't fit into the micro port on the phone. It's too large.

In order for the computer to properly recognize the phone, you'll have to install the LG USB Unified driver on your computer. Get it from here:

http://www.lg.com/us/support-mobile/lg-LG800G

I know it says LG800G, but the driver is for ALL LG phones and the 900G is apparently no longer supported by LG in the United States. I've tried several times to get info and/or support for my LG900G through their site and can't even find the model listed. The European/Asian counterpart (GW300) has plenty of support and even FULL owner's manuals available.

Even with the driver installed on MY computer and the computer saying my new hardware is installed and ready to use, when I double click on the removable drive E icon, the computer asks me to insert a disk in drive E. So, I've given up on trying to access the phone directly.

I've got a 4GB micro SD card and a card reader that I use instead. I've been able to download games from umnet.com to my computer, transfer them to the SD card, reinsert the SD card to the phone and play the games.

One caveat - don't try to use anything larger than a 4 GB micro SD card in the LG900G. It doesn't recognize anything beyond 4 GB. I know because I installed an 8 GB card and when I checked on available memory, the phone only said 3709 MB instead of the full 8 GB!

[Jean Poole]

Thank you so much MDonah! I do not have the phone with me now, but when I get home I will try it first thing. Yous eem to know what you are talking about, a refreshing thing around here. The downloadable driver is probably the key. I got a cable - I was able to figure out that the cable end I need is a "USB Micro-B B" plug. But when I plug it in to the computer, it shows up as an empty directory. Where's my pix, my text messages?

[MDonah]

If you want an actual User Manual for the phone instead of the Quick Start Guide that's posted in the U.S., here's another link:

http://www.lg-mobile.org/lg-gw300-user-manual.html

Button for button and chip for chip the European/Asian LG GW300 is identical to the U.S. LG 900G.

When you get to the site, scroll down the page to the picture of the phone. Just below the picture are the words "LG GW300 User Manual". Click on those words to start the manual's download. It's in .pdf format, so make sure you've got Adobe Reader on your computer.

There's also PC Sync software available from LG called "PC Suite". Here's a link for that:

http://www.lg.com/uk/support-mobile/lg-GW300#pcsync

You may need this software do do what you want with your pix and text messages.

[qingtian]

To transfer sms and pictures from your LG to computer for saving space, the easiest way is using LG file transfer tool, which helps us access to all sms and pictures and export them to computer via usb cable.