view call history online

Re: view call history online

Postby Stephanie » Wed Nov 27, 2013 3:40 pm

Hi darlene2277. My name is NET10 Stephanie. The call history cannot be printed online. You can request for that at a one time courtesy from us. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you!
Net - Stephanie
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Re: view call history online

Postby jim1771 » Wed Dec 11, 2013 3:09 pm

Can someone pm me what i must write on the paper to fax in? The phone message says it too fast for me to write it down.
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Re: view call history online

Postby Net - Ashley » Wed Dec 11, 2013 4:02 pm

Hi jim1771. We’re sorry that you’re having a problem. Let me continue to help you. I've sent you a private message. Please check your forum inbox.
Net - Ashley
 
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Re: view call history online

Postby thanebonnett1 » Thu Jun 05, 2014 5:59 pm

How can I see a deleted call log?
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Re: view call history online

Postby Net - Catherine » Fri Jun 06, 2014 8:04 am

Hi thanebonnett1. My name is NET10 Catherine. What is the type of your phone? Please check your forum inbox for a private message. Thanks.
Net - Catherine
 
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Re: view call history online

Postby powderturns » Tue Jul 22, 2014 3:42 pm

hi there. can I also view my call history online somehow? thanks.
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Re: view call history online

Postby Net - Maria » Tue Jul 22, 2014 3:45 pm

Hi powderturns. My name is NET Maria. No, you can't. We do not provide a copy of the Call Detail Records/Call History in a regular basis. However, we can fulfil customer's request under special circumstances. For assistance with this matter, please contact our Customer Care Center at 1-877-836-2368 for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks.
Net - Maria
 
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Re: view call history online

Postby powderturns » Tue Jul 22, 2014 3:47 pm

Net - Maria wrote:Hi powderturns. My name is NET Maria. No, you can't. We do not provide a copy of the Call Detail Records/Call History in a regular basis. However, we can fulfil customer's request under special circumstances. For assistance with this matter, please contact our Customer Care Center at 1-877-836-2368 for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks.


ok, well what is everyone else doing? are they requesting their deleted call log by fax? can I do that to see my old calls?
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Re: view call history online

Postby Net - Amber » Tue Jul 22, 2014 3:53 pm

Hi powderturns. My name is NET Amber. Yes, you can as long as you will sumbit the required requirements. That is the only way to get your call detail record. Thanks.
Net - Amber
 
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Re: view call history online

Postby Alilwildfire » Thu Jul 24, 2014 4:51 am

I am needing a copy of my call log from May and June 2014. I have lost a very important number and I am in need of retrieving it. What do I need to do to make this happen?
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