wrong airtime info

wrong airtime info

Postby mawhen_59 » Mon Oct 03, 2011 5:27 pm

my granddaughters net 10 phone has the wrong airtime info on it it says the due date is 4-10-2011. i know this is not the right date, so i'd like to have the right date and have this corrected on her phone so we don't loose the minutes that i've already paid for. i have been on hold for 49 minutes waining on customer service thank you
mawhen_59
 
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Re: wrong airtime info

Postby Jennifer1 » Mon Oct 03, 2011 6:16 pm

Hi Mawhen_59. My name is NET10 Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Jennifer1
 
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