Check Data Restrictions - 36

Check Data Restrictions - 36

Postby Mckenna330 » Wed Mar 30, 2011 5:57 pm

Anyone else getting this code when trying to receive a picture txt or trying to access the browser? My phone is activated and I bought the $50 unlimited everything card but so far I can just plain txt and call. Anyone know how to fix this?
Mckenna330
 
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Re: Check Data Restrictions - 36

Postby Casey1 » Thu Mar 31, 2011 10:01 am

Hi Mckenna330. My name is NET10 Casey. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.
Casey1
 
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Re: Check Data Restrictions - 36

Postby discobob » Fri Apr 01, 2011 3:50 am

I am having a similar problem i can only call and text and i got the unlimited everything plan when i click on the browser button it says data service not available please help or give advice and i cant get pic messaging
discobob
 
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Re: Check Data Restrictions - 36

Postby bentjen » Fri Apr 01, 2011 11:54 am

I KNOW THE ANSWER TO THIS! (It has happened to me)

Where I am, I have AT&T service and if I can't get a tower it switches to the T-mobile ones. My phone will suddenly read ROAM instead of HOME and I get the Data Restriction-36 code for my browser, etc.

So, remember if it says ROAM instead of HOME you are out of luck on all the data/web stuff.
bentjen
 
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Re: Check Data Restrictions - 36

Postby Sugarlicious » Fri Apr 01, 2011 9:04 pm

I have the same issue, and I keep trying to call into the call center to get help with this but it keeps saying due to the high call volume of calls my call will not be accepted right now and to call back later. How can I fix this issue?
Sugarlicious
 
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Joined: Fri Apr 01, 2011 9:01 pm

Re: Check Data Restrictions - 36

Postby thegreattyty » Tue Apr 12, 2011 12:02 am

i m having the same problem i cant get or send pic msgs or use internet how do i fix this?
thegreattyty
 
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