reactive phone

[cblack6540]

i have not had service in about a year can i buy a card and reactivate the phone and get a new number by just using the phone and not by internet. i am leaving my state tommorrow morning and i have no service in this area. the last time i added a card to my phone by internet they put the minutes on someone else's phone and it took me 6 hours on the phone to get it straighten out. thanks

[Jessica1]

Good day, Carlos. My name is Jessica Net and I'll be addressing your question. No, you cannot use the phone to buy a card to reactivate the phone because it won't work since the phone itself is not active. However, you can contact our Customer Care Center at 1-877-836-2368, Monday to Sunday, from 8:00 AM to 11:00 PM EST for assistance. I believe this answers your question. It's been a pleasure helping you. Have a good day.