NET10 Wireless Forums

derp.

Sorry for having to do this, but I will be posting the same message 5 times. The reason for this is I am having problems with my minutes not being added to my phone even though I was charged for them. Technical support is not working on the main website so I can not submit a trouble report. I got a private message from a moderator who wished to assist with the problem, but before I can reply to her message I have to make five posts before the the reply option becomes available to me. Yeah that's stupid I know. This is one hot mess!!!!!

Sorry for having to do this, but I will be posting the same message 5 times. The reason for this is I am having problems with my minutes not being added to my phone even though I was charged for them. Technical support is not working on the main website so I can not submit a trouble report. I got a private message from a moderator who wished to assist with the problem, but before I can reply to her message I have to make five posts before the the reply option becomes available to me. Yeah that's stupid I know. This is one hot mess!!!!!

Will somebody please fix the main site and rework this retarded forum. If I seem mad I am. I am enrolled in monthly minutes and my minutes were not added even though my account was charged. I have zero minutes as a result, and zero service dates. I have no service and I sure that people have been trying to contact me and may be worried. This absolutely sucks!!!!!!!!!!!!!!!! Get this together!!!!!!!!!!!!!!!!! A moderator of this forum contacted me via private message to assist but I can't reply because that function is not available to me because I just registered. So it says that you have to make 5 posts before you can reply to a private message. I have made more than 5 posts and still cannot reply to the moderator. I am so tired of having to call customer service and right now I can't even do that because I don't access to a secondary phone. Technical support on the main NET10 webpage is down. This is sh*t!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Same problem here. 5 posts until I can return a PM...

Hi Artisan. My name is NET Jayme. Were you able now to reply on private message?

yeah what is the deal with this company, considering bringing the phone back and going with another company.

yeah what is the deal with this company, considering bringing the phone back and going with another company.

Hi yatesinc. Your issue has been resolved as per offline conversation. Thanks.