LG100C

Re: LG100C

Postby Lindsay » Thu Jun 07, 2012 6:32 am

Hi markd. My name is NET10 Lindsay. We are sorry for the trouble. Please check your forum inbox for a message regarding with your phone's issue. Thanks.
Lindsay
 
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Re: LG100C

Postby judehamilton » Thu Jun 07, 2012 3:49 pm

My phone's serial number (again) is 268*************. My phone number is 502-***-****. Maybe you can just call me at my home number, 907-***-****, and we can work on this without it taking another week.
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Re: LG100C

Postby Lindsay » Fri Jun 08, 2012 5:54 am

What is the most convenient time to call you? Are you located within your local calling area? You may remove the back cover and battery while your phone is on. Kindly return the battery and back cover, then turn it on. Please dial *22890 and press the Send key. Once your phone has been programmed successfully, then try to place a test call. Thanks.
Lindsay
 
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Re: LG100C

Postby judehamilton » Fri Jun 08, 2012 6:14 pm

I tried the *22890 again (like I was asked to do on Wednesday, with no luck) and (what do you know?!!) I had no luck. I get a message saying "Call Failed." I have no reception, and the phone says "No Service." I had service all the time until last Friday when I switched to your monthly 750 minute thingy, and it hasn't worked since...though it says I have 748 minutes and that it's good until 7/2/2012. Call me anytime from 8am - 9pm Alaska time. Please advise further, thanks.
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Re: LG100C

Postby Sophie1 » Sat Jun 09, 2012 1:00 am

Hi judehamilton. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
NET10 - Sophie
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Re: LG100C

Postby jaysing » Mon Jun 11, 2012 8:36 am

I added airtime over 4 hours ago and the airtime shows on my phone but I cannot make or receive calls or send or receive text messages.
I have a service appointment scheduled with my cable company at 10 a.m. and they call ahead to make sure someone is home and if I am unable to answer my phone they will go to the next house and I will lose hundreds of dollars and weeks of my time waited for the next service date.
Not only will it cause a great inconvenience to me, but I have also wasted 50+ minutes so far trying to get my phone to work calling customer service and listening to the ridiculous automated system.
I was only able to afford 750 minutes this month because I was recently laid off and now I am wasting my valuable airtime because the phone will not work as it is supposed to.

I really hope someone is here to respond to this message ASAP because I do not want to miss my cable appointment.
jaysing
 
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Re: LG100C

Postby Stephanie » Mon Jun 11, 2012 9:06 am

Hi jaysing. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!
Net - Stephanie
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Re: LG100C

Postby jbishop9709 » Fri Jul 20, 2012 11:53 am

I have the same problem
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Re: LG100C

Postby Net - Louise » Fri Jul 20, 2012 11:55 am

Hi jbishop9709. My name is NET Louise. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Net - Louise
 
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Re: LG100C

Postby jbishop9709 » Fri Jul 20, 2012 1:12 pm

my last post was meant for the LG900G phone. not the LG100c sorry
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