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V-20, no Internet service.

PostPosted: Fri Jan 04, 2019 9:53 pm
by mtandrews
Been a Net10 customer for some time now. Had a V-20 that worked fine. Broke phone so I purchased another NIB V-20. Swapped over SIM and SD card and went through the usual setup. I have Internet service only through WiFi, none on the Network. I make and receive phone calls and SMS/MMS goes in and out whether I'm on WiFi or not but I cannot connect to the Web (YouTube, Search Engine, Google Maps, etc) over the network.

Re: V-20, no Internet service.

PostPosted: Sat Jan 05, 2019 9:42 am
by Net - Larry
Hi mtandrews. I'm NET10 Larry. We apologize for the inconvenience. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you. You can use our self-service menu by simply texting the word HELP to 611611.