V-20, no Internet service.

[mtandrews]

Been a Net10 customer for some time now. Had a V-20 that worked fine. Broke phone so I purchased another NIB V-20. Swapped over SIM and SD card and went through the usual setup. I have Internet service only through WiFi, none on the Network. I make and receive phone calls and SMS/MMS goes in and out whether I'm on WiFi or not but I cannot connect to the Web (YouTube, Search Engine, Google Maps, etc) over the network.

[Net - Larry]

Hi mtandrews. I'm NET10 Larry. We apologize for the inconvenience. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you. You can use our self-service menu by simply texting the word HELP to 611611.

[lisa47]

Been a Net10 customer for some time now. Had a V-20 that worked fine. Broke phone so I purchased another NIB V-20. Swapped over SIM and SD card and went through the usual setup. I have Internet service only through WiFi, none on the Network. I make and receive phone calls and SMS/MMS goes in and out whether I'm on WiFi or not but I cannot connect to the Web (YouTube, Search Engine, Google Maps, etc) over the network.

Dumping all settings to the factory standard helped me