I need to replace my sim card

[sfstotyn]

Hello,
My wife's phone recently stopped making and receiving calls. I took out the sim card and noticed it was damaged. I went and purchased a new sim card but can't figure out how to transfer all her information to the new sim card. I need some help. Can someone point me in the right direction?

[alita]

Hi sfstotyn. My name is NET Alita. Sorry that you’re having a problem. We need to pull up your account first. Please check your Forum inbox for a private message. Thank you.