broken screen

[bcm440]

have a broken screen on the outside of a flip phone, if i buy a new phone, how do i activate and keep the same #?

[Shelly]

Hi bcm440. My name is TracFone Shelly and I will be addressing your inquiry. You can log on to our website at www.net10.com and follow the Activate > Transfer Phone Number flow to transfer your phone number and minutes from the current phone to the new one. Or, you can contact our Customer Care Hotline at 1-877-836-2368 from 8:00 AM to 11:45 PM EST, Monday to Sunday. Please make sure not to activate the new phone first.