no internet connection

[kjorgens11]

this is the second time that I have not been able to get internet after paying my bill. Amazing you can't get anyone on the phone who can speak enough English to rectify the problem. Spent over an hour on the phone, made me lose all my info on the phone and then after an hour they had to escalate the issue to get my problem resolved. Now here I am facing the same problems. I refuse to call again. This will be my last month with this company.

[NET10 - Jhonally]

Hi kjorgens11. My name is NET10 Jhonally. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

[TNT1432]

I refilled my minutes and data on June 11 2015. i had internet last night and now today I don't? I checked everything on my end and it is fine. Now what?

[NET10 - Jhonally]

Hi TNT1432. My name is NET10 Jhonally. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

[Orgatstussy]

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[canman2u]

I recently purchased a 50 dallor time card and the internet worked for a couple of days but has stopped working. Need help

[NET10 - Jhonally]

Hi canman2u. My name is NET10 Jhonally. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

[pdmarks]

I'm having a similar problem. I just activated a $40 unlimited minutes 1.5GB plan, but no data available without wifi Can someone help?

[tsnokia]

My connection went to almost zero rate (50kbit/s) from the normal 4G I should get for my plan. It was fine for the last several months but 10 days ago it become useless one day and no APN setting change could fix it. I'm thinking of switching to another provider if I don't get any help soon.

[NET10 - Jhonally]

Hi tsnokia. My name is NET10 Jhonally. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.