no internet connection

Re: no internet connection

Postby olychuck » Thu Apr 09, 2015 4:01 pm

I am experiencing this issue as well
olychuck
 
Posts: 2
Joined: Thu Apr 09, 2015 3:54 pm

Re: no internet connection

Postby NET10 - Jhonally » Fri Apr 10, 2015 12:17 am

Hi olychuck. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Jhonally
 
Posts: 2616
Joined: Fri Jul 16, 2010 3:42 am

Re: no internet connection

Postby koichi » Sun Apr 12, 2015 2:05 am

I also have no internet connection since I refilled.
Three days has already passed.
koichi
 
Posts: 2
Joined: Sat Apr 11, 2015 5:10 pm

Re: no internet connection

Postby Sophie1 » Sun Apr 12, 2015 5:53 am

Hi koichi. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Sophie
Sophie1
 
Posts: 3073
Joined: Thu Aug 12, 2010 11:50 am

Re: no internet connection

Postby bluedemon21 » Wed Apr 15, 2015 4:02 pm

Hi there -
Same issue here. Auto-payment was made about a day or so ago, and right after my internet / mobile data connection went out. Please advise on how to fix - thanks!
bluedemon21
 
Posts: 12
Joined: Mon Feb 25, 2013 2:01 am

Re: no internet connection

Postby ManzoNT » Wed Apr 15, 2015 4:07 pm

Hi. bluedemon21. My name is NET10 Jose. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ManzoNT
 
Posts: 1402
Joined: Fri Aug 29, 2014 1:16 pm

Re: no internet connection

Postby shawna » Thu Apr 16, 2015 12:55 pm

Please contact me with help for internet i just payed my bill and i have no internet i changed the VPN and it still isn't working.... ???
shawna
 
Posts: 3
Joined: Thu Apr 16, 2015 12:47 pm

Re: no internet connection

Postby Lindsay » Fri Apr 17, 2015 12:33 am

Hi shawna. My name is NET10 Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Lindsay
 
Posts: 3885
Joined: Tue Mar 22, 2011 3:29 am

Re: no internet connection or mms

Postby Tom85 » Thu May 07, 2015 12:47 pm

After renewing my monthly plan the data stopped working completely, after looking on the internet I managed to get it working but I can still not receive mms. I can send them and surf the internet but for some reason receiving mms is not working.
Tom85
 
Posts: 2
Joined: Thu May 07, 2015 12:37 pm

Re: no internet connection

Postby Lindsay » Fri May 08, 2015 12:17 am

Hi Tom85. My name is NET10 Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Lindsay
 
Posts: 3885
Joined: Tue Mar 22, 2011 3:29 am

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