no internet connection

Re: no internet connection

Postby Suzie6705 » Fri Feb 13, 2015 7:10 pm

I haven't been able to use the internet on my phone for a few months now. Not sure if the settings are wrong or what's going on but I have an iphone 3. Please contact me and advise.
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Re: no internet connection

Postby Sophie1 » Sat Feb 14, 2015 1:14 am

Hi Suzie6705. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Sophie
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Re: no internet connection

Postby try5555 » Thu Feb 19, 2015 12:28 pm

I too am having a problem with no internet connection on my net10 LG.
try5555
 
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Joined: Thu Feb 19, 2015 12:19 pm

Re: no internet connection

Postby Sophie1 » Fri Feb 20, 2015 1:35 am

Hi try5555. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Sophie
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Re: no internet connection

Postby Klngplng1981 » Tue Feb 24, 2015 8:50 pm

I received a text message to update my internet. It leads me to a website with no other directions. Currently my internet is not working. Can you please help me?
Klngplng1981
 
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Joined: Tue Feb 24, 2015 8:39 pm

Re: no internet connection

Postby NET10 - Jhonally » Wed Feb 25, 2015 2:39 am

Hi Klngplng1981. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Jhonally
 
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Joined: Fri Jul 16, 2010 3:42 am

Re: no internet connection

Postby bjwellisley » Wed Mar 04, 2015 9:33 am

Since they will NOT post it here....I will.

Same issue. I have the iPhone5

go to: http://iapnupdatetfdata.net10.com

Re-install the APN file. Reboot your phone. FIXED! :twisted:
bjwellisley
 
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Re: no internet connection

Postby tsanders5@att.net » Wed Mar 11, 2015 7:13 pm

I have no internet connection since I refilled my account
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Re: no internet connection

Postby NET10 - Jhonally » Thu Mar 12, 2015 12:07 am

Hi tsanders5@att.net. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Jhonally
 
Posts: 2616
Joined: Fri Jul 16, 2010 3:42 am

Re: no internet connection

Postby olychuck » Thu Apr 09, 2015 3:55 pm

I am experiencing this same problem
olychuck
 
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Joined: Thu Apr 09, 2015 3:54 pm

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