LG100C

[Jessica1]

Good day, emel5070. Please check your Forum inbox for a private message. Thank you.

[celticlilac]

I'm trying to transfer my number and minutes from my old LG100c to my new LG100c and I keep getting an error that says "you have entered an incorrect number". I'm not sure what to do. Anyone have any ideas?! Thanks!

[marianne]

Hi celticlilac. My name is TracFone Marianne. Let me help you. We need to take this issue offline so I can gather your information to check your account. I will contact you directly with a private message.

[judehamilton]

I'm on hold with your customer "service," for the second time this morning, and for (so far) a combined total of 2 hours 24 minutes. I have this phone and have had no trouble with it until Friday, when I switched to the 750-minute monthly plan. I was able to use 2 of those minutes and have had "No Service" ever since. Please advise.

[NET10 - Jhonally]

Hi judehamilton. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

[judehamilton]

Wow. So I have to post 5 times before we can take this in private. Great. Here is post 2. My serial number (which I am sure should be public knowledge) is 268*******************.

[Jessica1]

Good day, judehamilton. My name is Jessica Net and I'll continue addressing your concern. Please try to dial *22890 on your phone, make a test call and let us know if it works. Thank you.

[judehamilton]

I dialed the number you specified above, and got "Call Failed."

[markd]

Is there a code that I can put in to update my LG800g to the most recent updates. My coverage is not as good as it used to be. The larger carriers had you call *228 to update your area and firmware updates. Please respond with answer as my call quality has dropped dramatically.

[Lindsay]

Hi judehamilton. My name is NET10 Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.