my phone won't recieve text messages.

Re: my phone won't recieve text messages.

Postby Net - Amber » Fri Jul 05, 2013 9:50 am

Hi mbf2003. My name is NET Amber. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
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Re: my phone won't recieve text messages.

Postby askjj » Sun Jul 07, 2013 8:32 pm

I am also experiencing this problem, with the additional issue that I cannot make or receive calls, though I am getting a signal. Also, I cannot seem to find out (through the phone menus) how many minutes/air time I have.
askjj
 
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Re: my phone won't recieve text messages.

Postby Anne2 » Mon Jul 08, 2013 1:06 am

Hi askjj. My name is NET10 Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
NET10 - Anne
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Re: my phone won't recieve text messages.

Postby askjj » Mon Jul 08, 2013 8:00 pm

707-*********
serial #***********
sim 89014103255806552726
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Re: my phone won't recieve text messages.

Postby Net - Amber » Tue Jul 09, 2013 2:33 pm

Hi askjj. My name is NET Amber and I'll continue addressing your concern. Please check your Forum inbox for a private message. You need to participate more by posting 3 post messages here to enable your private messaging feature. Thanks.
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Re: my phone won't recieve text messages.

Postby askjj » Wed Jul 10, 2013 6:45 pm

Okay, thank you for your reply. This should count as my third post.
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Re: my phone won't recieve text messages.

Postby askjj » Thu Jul 11, 2013 5:05 pm

Okay, thank you Amber. I look forward to your message.
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Re: my phone won't recieve text messages.

Postby Net - Grace » Wed Jul 17, 2013 6:35 pm

Hi askjj. My name is NET10 Grace. Please make one more post to enable your private messaging. Thanks.
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Re: my phone won't recieve text messages.

Postby maliemar » Wed Jan 08, 2014 11:09 pm

I have been a customer for over a year and haven't any problems until a couple of days ago. I can send messages and have confirmed that people have received them. But when they text me back it never shows up on my phone. Out of ideas of what to try next. Please help
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Re: my phone won't recieve text messages.

Postby Jennifer1 » Wed Jan 08, 2014 11:16 pm

Hi maliemar. My name is NET10 Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.
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