by Matthew » Tue Feb 08, 2011 11:38 am
My wife and I saw the same thing about the .3 per unit text before we bought the phones. We both activated our new phones under the same zipcode and there was a problem with my activation and I had to do the gazillion number code entry and finally I got a number but my unit per text is .5. My wife's phone activation went without a hitch and she can text for only .3 per unit. We both bought the same phone brand and model, at the same location, and activated both phones with the same zipcode but we both have different local area codes and she is receiving the advertised .3 per texting units while I am receiving what I do on my old Net10 phone. I called the tech help phone number this afternoon and was on hold for 3 hours - not an exaggeration - until I finally hung up. I am hoping this issue can be resolved. I have already added 250 minutes to this new phone and bought 3 ringtones and a background picture that I hope I don't lose on the reprogramming of the phone. And I am looking forward to achieving the .3 per unit text that I expected when I purchased the phone. We haven't previously had problems with Net10 so I am hopeful of a good resolution.