throttling of data speed

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throttling of data speed

Postby akboarder » Mon Sep 03, 2012 1:48 pm

for the last couple weeks i have been getting about 10% of the data speed that j used to get. please help. my email is michaelkocher@gmail.com and my phone serial number is 864************

i lost my home and my job recently, and live in my car, and i am a former marine and Iraq vet, so i really need the internet to job.hunt, communicate with the VA, etc

thank you
akboarder
 
Posts: 3
Joined: Mon Sep 03, 2012 1:35 pm

Re: throttling of data speed

Postby Net - Jayme » Mon Sep 03, 2012 1:50 pm

Hi akboarder. My name is NET Jayme. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Net - Jayme
 
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Re: throttling of data speed

Postby latsea » Tue Sep 04, 2012 10:01 pm

My data speed is throttled. I can no longer use the net it's so slow. Please help. Have been a customer for 5 months no problem! xxx-xxx-xxxx
latsea
 
Posts: 4
Joined: Thu Jun 07, 2012 3:27 am

Re: throttling of data speed

Postby NET10 - Jhonally » Wed Sep 05, 2012 7:21 am

Good day latsea! My name is NET10 Jhonally and let me continue to help you. I have made some changes on your account. Please turn your phone off and on to update. Once it is back on, try to access the phone's browser and let me know what happens. For security reasons, your post has been modified thus it contains your personal information. Thank you.
NET10 - Jhonally
 
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Joined: Fri Jul 16, 2010 3:42 am

Re: throttling of data speed

Postby msattel » Sun Sep 09, 2012 10:17 pm

I too am experiencing the same behavior. Tried calling tech support but they said there was nothing they could do for me. Guess I can try another person. :evil:
msattel
 
Posts: 5
Joined: Thu Sep 06, 2012 9:19 pm

Re: throttling of data speed

Postby NET10 - Jhonally » Mon Sep 10, 2012 5:03 am

Hi msattel. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Jhonally
 
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Joined: Fri Jul 16, 2010 3:42 am

Re: throttling of data speed

Postby joebrendmoen » Tue Sep 11, 2012 12:52 am

hi my name is joe, and for the past month or so my data has been crazy slow that i cant even browse the web. please help
!
joebrendmoen
 
Posts: 8
Joined: Tue Sep 11, 2012 12:41 am

Re: throttling of data speed

Postby NET10 - Jhonally » Tue Sep 11, 2012 8:03 am

Hi joebrendmoen. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
NET10 - Jhonally
 
Posts: 2123
Joined: Fri Jul 16, 2010 3:42 am

Re: throttling of data speed

Postby Tnt85 » Fri Sep 14, 2012 12:05 am

I am also in this same situation. Almost every day it says it cannot connect to the data network either. I really love the convenience of this service and wish to continue and resolve this issue.
Tnt85
 
Posts: 2
Joined: Thu Sep 13, 2012 11:20 pm

Re: throttling of data speed

Postby Net - Felice » Fri Sep 14, 2012 1:07 am

Hi Tnt85. My name is Net10 Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Net - Felice
 
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Joined: Tue Oct 25, 2011 10:02 am

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