lg900g internet wont connect

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lg900g internet wont connect

Postby forest » Thu Feb 03, 2011 2:35 pm

I have a new net 10 Lg900g phone overall it works fine, but it will not connect to the browser or internet. i have gone around and around with customer service, but they have not helped. i have 3-5 bars, and it never matters my phone always says connection failed. I have checked parameters, and reset caches and master reset 4 times now customer service always wants to do the same troubleshooting steps that haven't worked. Has anyone found a solution.?
forest
 
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Re: lg900g internet wont connect

Postby Stephanie » Fri Feb 04, 2011 3:55 am

Hi Gil. My name is NET10 Stephanie. Sorry that you're having a problem. I'm going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you!
Net - Stephanie
Stephanie
 
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Re: lg900g internet wont connect

Postby ronsmith95 » Mon Feb 07, 2011 7:18 am

I am having a similar problem, Net10 Stephanie. Please post a public solution or follow up with me also. thanks.
ronsmith95
 
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Re: lg900g internet wont connect

Postby Stephanie » Wed Mar 16, 2011 2:55 am

Hi. My name is NET10 Stephanie. Sorry that you're having a problem. I'm going to try to help you now. Please delete the cache, cookies and history under the browser menu and check if that works. Thank you!
Net - Stephanie
Stephanie
 
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I have a samsung

Postby freefantasycasino » Wed Mar 16, 2011 4:59 am

I have not been able to get on the web for days. it keeps coming up network error.
freefantasycasino
 
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Re: lg900g internet wont connect

Postby marlab » Wed Mar 23, 2011 10:23 am

I can't connect with browser to delete anything.
marlab
 
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Re: lg900g internet wont connect

Postby Anne2 » Thu Mar 24, 2011 7:14 am

Hi Marlab. My name is NET10 Anne. Sorry that you’re having a problem. I’m going to try to help you now. What's the error message you've encountered when trying to access the browser? Thank you.
NET10 - Anne
Anne2
 
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Re: lg900g internet wont connect

Postby marlab » Thu Mar 24, 2011 7:06 pm

Hi Anne, the message I receive is "connection failed". I've tried both the internet and the browser. I don't have another phone to call you, so if you could email me at the email address that I gave OR post how to correct it here that would be great.
marlab
 
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Re: lg900g internet wont connect

Postby Stephanie » Sun Apr 03, 2011 1:33 pm

Hi Marlab. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. Please try to delete the cache, cookies and history under the browser menu and check if that works. Please also make sure that you have atleast 3 signal bars on the phone before you access the mobile web. Please let me know if that works. Thanks.
Net - Stephanie
Stephanie
 
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Re: lg900g internet wont connect

Postby cherylshots » Tue Apr 05, 2011 12:07 pm

my phone wont let me send messages or get messages. it says message sending failed. it don't receive texts either. says connection failed when i try to go on the internet. what happened? its only a few days old and worked fine yesterday! what do i do??
cherylshots
 
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