Good day, rene. My name is Jessica Net and I'll be addressing your question. Please click on this link:
https://www.net10.com/direct/init_activ ... activation to transfer your number from old phone to new. New phone must not be active for the process to be successful. If new phone is already active with a new number, please let us know and we'll assist you in transferring your phone number from one phone to another. Also, any minutes left from the old phone can also be transferred to the new phone. Hope this helps. Thank you.