Net10 lost my number and now they can not find it

[Rushcard12]

I’ve been speaking to numerous personnel in regards to activating my number onto a sim card. After purchasing numerous SIM cards they are now telling me I can no longer have my number which I’ve had for 10 years. My number was ported over from att to net10 and now no one can find it. I am highly disappointed in the poor experience I had for the past two days with net10.

[Net - Maria]

Hi Rushcard12. I'm NET - Maria. Our sincere apologies for the inconvenience you have encountered with your phone number. Please know that this is never the experience we want you to have. We would love the opportunity to help you in any way we can. Kindly check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.