I need to deactivate my phone service

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I need to deactivate my phone service

Postby chazzy » Fri Mar 23, 2018 4:09 pm

I cannot remove "auto-refill" in my account manager, and I cannot remove my credit card information in my account manager. I do not understand why I cannot make changes for either of these issues.

I must terminate my service so my credit card does not get charged, or if I cannot get help from Net10, then I will contact my credit card company to block any future charges from Net10.

Please help, as my Net10 phone does not work, and I must end the future auto-refill charges.

I tried calling the number 877-836-2368 and was not able to speak with anyone. The automated prompts are so limited that it is truly frustrating.

I can't call from my Net10 phone since it does not work.

HELP!!!!!!
Charles
chazzy
 
Posts: 1
Joined: Fri Mar 23, 2018 3:56 pm

Re: I need to deactivate my phone service

Postby Net - Larry » Sat Mar 24, 2018 10:39 am

Hi chazzy. My name is NET10 Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Net - Larry
 
Posts: 1907
Joined: Tue Oct 25, 2011 9:22 am


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