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Need customer service to activate new SIM in new phone

PostPosted: Tue Aug 15, 2017 2:39 pm
by CGreene
I am current Net 10 customer. I have ticket number for this issue already--1169075603

I received the new SIM card that was sent. Just need my new phone to be activated with it.

I cannot use my old phone to call Net 10 CS for help, because display is badly damaged.

Chat feature here at site seems to suddenly be gone, so can't get help that way.

Trying to follow Activation prompts on this site also leads to an endless loop.

...Can I get the new phone activated by customer service in this forum??

Re: Need customer service to activate new SIM in new phone

PostPosted: Tue Aug 15, 2017 2:55 pm
by Net - Felice
Hi CGreene. My name is NET10 Felice. We apologize for the inconvenience you have in trying to activate your phone. Please check your Forum inbox for assistance.

Re: Need customer service to activate new SIM in new phone

PostPosted: Sat Aug 19, 2017 2:59 am
by Hansen
Hi waiting for my number to be ported all day

Re: Need customer service to activate new SIM in new phone

PostPosted: Sat Aug 19, 2017 3:01 am
by Hansen
Pls help me

Re: Need customer service to activate new SIM in new phone

PostPosted: Sat Aug 19, 2017 3:03 am
by Hansen
Pls help me

Re: Need customer service to activate new SIM in new phone

PostPosted: Sat Aug 19, 2017 8:00 am
by Net - Larry
Hi Hansen. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Need customer service to activate new SIM in new phone

PostPosted: Fri Sep 01, 2017 1:41 pm
by Ckelleys1316
I am on the byop program and need to switch phones which requires a different size Sim card. How do I switch from my current Sim card to the new one?

Re: Need customer service to activate new SIM in new phone

PostPosted: Sat Sep 02, 2017 5:10 pm
by Sam1
Hi Ckelleys1316. My name is NET10 Sam. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.