Need customer service to activate new SIM in new phone

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Need customer service to activate new SIM in new phone

Postby CGreene » Tue Aug 15, 2017 2:39 pm

I am current Net 10 customer. I have ticket number for this issue already--1169075603

I received the new SIM card that was sent. Just need my new phone to be activated with it.

I cannot use my old phone to call Net 10 CS for help, because display is badly damaged.

Chat feature here at site seems to suddenly be gone, so can't get help that way.

Trying to follow Activation prompts on this site also leads to an endless loop.

...Can I get the new phone activated by customer service in this forum??
CGreene
 
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Joined: Tue Aug 15, 2017 2:29 pm

Re: Need customer service to activate new SIM in new phone

Postby Net - Felice » Tue Aug 15, 2017 2:55 pm

Hi CGreene. My name is NET10 Felice. We apologize for the inconvenience you have in trying to activate your phone. Please check your Forum inbox for assistance.
Net - Felice
 
Posts: 1910
Joined: Tue Oct 25, 2011 10:02 am

Re: Need customer service to activate new SIM in new phone

Postby Hansen » Sat Aug 19, 2017 2:59 am

Hi waiting for my number to be ported all day
Hansen
 
Posts: 3
Joined: Sat Aug 19, 2017 2:44 am

Re: Need customer service to activate new SIM in new phone

Postby Hansen » Sat Aug 19, 2017 3:01 am

Pls help me
Hansen
 
Posts: 3
Joined: Sat Aug 19, 2017 2:44 am

Re: Need customer service to activate new SIM in new phone

Postby Hansen » Sat Aug 19, 2017 3:03 am

Pls help me
Hansen
 
Posts: 3
Joined: Sat Aug 19, 2017 2:44 am

Re: Need customer service to activate new SIM in new phone

Postby Net - Larry » Sat Aug 19, 2017 8:00 am

Hi Hansen. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Net - Larry
 
Posts: 2036
Joined: Tue Oct 25, 2011 9:22 am

Re: Need customer service to activate new SIM in new phone

Postby Ckelleys1316 » Fri Sep 01, 2017 1:41 pm

I am on the byop program and need to switch phones which requires a different size Sim card. How do I switch from my current Sim card to the new one?
Ckelleys1316
 
Posts: 1
Joined: Sun Feb 26, 2017 7:03 am

Re: Need customer service to activate new SIM in new phone

Postby Sam1 » Sat Sep 02, 2017 5:10 pm

Hi Ckelleys1316. My name is NET10 Sam. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
NET10 - Sam
Sam1
 
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