NET10 Wireless Forums

I have a net 10 phone and it has never been activated however there is a pattern lock on it how can i get past that

Hi ecomeau. My name is NET10 Alita. Sorry that you’re having a problem. We need to check your account first. Please check your Forum inbox for a private message. Thank you.

Hi, if you want to unlock the pattern lock, you can try to reset your phone in Google Find My Phone if you have enabled it before. Or you can factory reset your phone by entering recovery mode to wipe all the cache and settings inside your phone, then you can remove it.