My phone has been blocked from the network

[Teresa6163!]

How can I get my phone working is not allowing me to make phone calls or send text messages. I am receiving a message that my phone has been blocked from the network.

[Net - Larry]

Hi Teresa6163!. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.